Policies

THE “CORNERSTONE SPIRIT”

• The Cornerstone Studio is built around creating a safe and happy space for each and every person who steps inside the door. We ask that everyone adopts The Cornerstone spirit, and treat others the way they would want to be treated. If at any time you feel the safe environment espoused at the Cornerstone Studio is not being maintained, we encourage you to contact us immediately with your concerns.

GENERAL

• The Cornerstone Studio is not liable for any personal injury that may occur to anyone at any time while at the studio, nor is the Cornerstone Studio responsible for any lost, stolen, or damaged items.
• The Cornerstone Studio reserves the right to rescind registration for inappropriate behaviour or missed payments.
• The use of any electronic devices is not permitted during classes, unless specially required for participant safety and/or health reasons.
• For sanitary and allergy reasons, food and beverage (with the exception of water) are not permitted in the studios at any time.
• The Cornerstone Studio is not a guaranteed peanut/ nut-free environment.
• Gum chewing is not permitted in class at any time.

AFTER SCHOOL PICK UP PROGRAM POLICIES

• Parents who register for School Pick Ups must advise Cornerstone administration if their child is absent from school, and/or will not be requiring a school pick-up, by 12pm on that day.
• Notification of an absence from school must be sent to Cornerstone administration, via email to info@cornerstonestudio.ca. A voicemail, text, or other form of messaging is not sufficient notification.
• Parents who register for School Pick Ups are responsible for advising their child’s teacher and/or school administration (in writing) of the days that their child will be picked up by Cornerstone and/or Wright Spot staff.

CANCELLATION POLICIES

• School add on ‘walking pick up’ fees are paid monthly, and are non-refundable, non-transferrable.
• Once a registration to the After School Program is received, the participant is financially committed to the program from September 2024 – June 2025.
• Due to the small size of the program, we do not accept withdrawals from the program.
• After School Program Fees are charged monthly, from September 2024 – June 2025, and are non-refundable, non-transferrable.

REGISTRATION

• Registration for the 2024/25 Full Year performance dance season will close on December 1st, 2024.
• New registrants enrolling in a Full Year Youth Program are subject to a one-time, non-refundable registration fee of $25+HST.
• Once a registration is received, the participant is financially committed to the Initial Class payment and the New Student Registration Fee (if applicable). These will be charged at the time of registration. The remaining class fees are broken into 8 equal monthly payments, charged on the following dates: September 1st, October 1st, November 1st, December 1st, January 1st, February 1st, March 1st, April 1st.
• If a registration is received after August 15th, the Initial class payment ($150+hst per class) will be charged upon registration, and the monthly payments will be rescheduled to begin the following month.
• Registration is not considered complete until the following conditions have been met: (a) a valid credit card is placed on file, and (b) all applicable waivers and studio policies have been signed and received.
• Late and missed payments are subject to an additional fee of $25.00 per payment.

CANCELLATION POLICIES

• Changed your mind about a class? Between September 1st 2024- December 1st 2025, we can assist with finding an alternate class in your child’s age group, subject to availability.
• Need to cancel a class? Class withdrawals will be accepted between September 1st- December 1st, 2024. A written request received must be received 30 days in advance of the next payment date, in order to stop further payments. (For example, to stop a November 1st payment, notice must be received on or before October 1st.)
• The last day to withdraw from a class is December 31st, 2024. Due to the nature of our small studio programming, class withdrawals made after December 31st, 2024 will be required to pay all remaining monthly class fees as a one-time payment.
• All class fees are non-refundable, non-transferable, and subject to 13% HST.
• Recital costume fees are included in our Initial class fee and are non-refundable, non-transferrable.
• Class sizes are limited to ensure quality programming; therefore registration is taken on a first-come, first-serve basis.
• The Cornerstone Studio reserves the right to cancel, combine, or alter classes if minimum class registration is not achieved.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, and billing information.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.
• Classes missed by the student will not be made up. Cancellations due to illness and/or injury will require a dated physician’s note, and will be dealt with on a case-by-case basis.

STUDENT EXPECTATIONS

• We encourage our students to practice professionalism, and to be as prepared as possible for optimal learning. For this reason, we require students to arrive a minimum of 5 minutes prior to class wearing clean, appropriate dance attire as outlined in the dress code. 
• If a class requires shoes, students must have clean, indoor only, non-marking shoes. 
• Students with long hair must arrive to class with their hair neatly tied back off of the face.

RECITAL

• If a student is not going to be present for the end of year recital, their parent or guardian must advise the office of their absence by no later than December 1st, 2024.
• The cost of purchasing the required dance shoes and/or tights for the recital is not included in the class fees.
• Recital tickets are not included in class fees, and will be available for purchase in the early spring. Tickets sales are necessary in order to cover the high cost of running the recital, including theatre rental costs, staff fees, various production costs, etc.
• All performing students must be in attendance and on time for their dress rehearsal prior to the show.

REGISTRATION

• New registrants to the Cornerstone Studio are subject to a one-time, non-refundable registration fee of $25+HST.
• Once a registration is received, the participant is financially committed. Registration is not considered complete until the following conditions have been met: (a) Short Session Fees have been paid in full, and (b) all applicable waivers and studio policies have been signed and received.
• All class fees are non-refundable, non-transferable, and subject to 13% HST.
• Class sizes are limited to ensure quality programming; therefore registration is taken on a first-come, first-serve basis.
• The Cornerstone Studio reserves the right to cancel, combine, or alter classes if minimum class registration is not achieved.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, and billing information.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.
• Classes missed by the student will not be made up. Cancellations due to illness and/or injury will require a dated physician’s note, and will be dealt with on a case-by-case basis.

STUDENT EXPECTATIONS

• We encourage our students to practice professionalism, and to be as prepared as possible for optimal learning. For this reason, we require students to arrive a minimum of 5 minutes prior to class wearing clean, appropriate attire as outlined in the dress code. 
• If a class requires shoes, students must have clean, indoor only, non-marking shoes. 
• Students with long hair must arrive to class with their hair neatly tied back off of the face.

REGISTRATION

• Registration is not considered complete until the payment is received, policies are signed and all waivers are submitted.
• Camp sizes are limited, therefore registration is taken on a first-come-first-serve basis in the order of which they are received.
• The Cornerstone Studio reserves the right to cancel, combine or alter camps if minimum class registration is not met.
• The Cornerstone Studio reserves the right to place a student in a specific camp, to ensure appropriate skill level and class size.
• It is the family’s responsibility to keep their family file up to date with all phone, email, emergency contact, billing information & child’s allergies/ medical concerns/ special needs, etc.

FEES & PAYMENTS

• Camp payments are due in full upon registration, and are non-refundable.
• All fees are subject to 13% HST.
• If a credit card payment is declined, a 5-day grace period will be placed during which point the client must settle their balance. If payments have not been made within the 5-day grace period, a $25 late fee will be charged, or students may lose their spot in camp.

CANCELLATION POLICIES

• All fees are non-refundable. Once a camp registration is received, the family is finically committed to that camp, and withdrawals/ refunds will not be permitted, regardless of whether the payment is yet to be charged.
• Missed camp days will not be made up. Cancellations due to illness/ injury will require a dated physician’s note, and will be dealt with on a case-to-case basis.
• Classes cancelled by The Cornerstone Studio due to Acts of God are non-refundable. Other cancellations made by The Cornerstone Studio will be made-up or credited appropriately.

DROP OFF

• All student drop offs and pick ups will be done either at the studio or at Moncur Park. Parents will be notified of the daily drop off and pick up location prior to camp.
• Students must be picked up at the end of camp on time. Students who are picked up late from their class more than once will be charged a late pick up fee.

WHAT TO BRING

• Students must arrive at camp with only 1 bag, containing all of their belongings. Bags must fit inside each students’ designated cubby.
• Campers must arrive to camp wearing comfortable clothing to move in, with sunscreen already applied. As we will be moving outside numerous times throughout the day for classes, sunscreen will not be applied by staff during the morning, but will be reapplied once in the afternoon.
• Campers need to bring the following to each day of camp:

1. A peanut/ nut free lunch + snacks. Please avoid packing packaged items/ containers that are difficult for your child to open without assistance.
2. 1 change of comfortable clothing
3. A refillable water bottle *The drinking fountain will be off limits.
4. A hat
5. Sunscreen *Preferably spray on, to limit hands on application.
6. Their own yoga mat or towel (for classes at the park).

**For sanitary reasons, students will not be permitted to bring ipads, toys or other screens/ objects from home to camp. Phones must be kept in students’ bags for the duration of camp.